![]() ![]() Touch with our support team at you give me a discount? If you’ve lost access to the purchase email address, please get in In case it's not in your inbox, make sure to Your licence key number will be automatically sent to this emailĪddress in a few moments. Click the arrow sign to submit the information. Type in the email address you purchased the key with.ģ. Open the 4K Download key retrieval page.Ģ. Lost licence keys for 4K Download applications can be acquired theġ. Or use any VPN utility of your liking, then paste in the If this fails to work, too, please connect to another WiFi spot If it doesn't help, turn your antivirus off and try again. If this problem appears, ensure you’re pasting the key in the licence number field in the 4K Download app you’ve bought the key for.ĥ) Empty response problem or Invalid key followed by incomprehensible When you’ve made sure there is nothing related to the key in your mail, contact support, providing the purchase email and order number.Ģ) If you have lost the email with the licence key number:Ĭontact the support team providing the email you made the purchase with, and they’ll resend the key.ģ) The activation limit reached problem occurs:Ī) If the problem occurs after the change of OS or any other major reinstall, contact the support team providing the purchase email, and they’ll fix the licence key.ī) If the problem occurs after you activate the key on the fourth, fifth, or sixth computer, you need to buy a new licence key. What should I do?ġ) If you paid for the licence a while ago, but the key number andĪctivation instructions haven’t arrived, do the following:įirstly, check the spam box of your mail the letter with the licence might be there.Ĭheck the inbox of the billing email (the one you made the purchase with or the one connected to your PayPal account). I have a problem with the activation of my licence key. The licence key will be valid only for desktop computers. If you purchase a licence key for 4K Video Downloader for desktop, Video Downloader for Android, you can activate it only on your mobileĭevice. Please also note that if you purchase a licence key for 4K Video Downloader for Android are different programs that require different 4K YouTube to MP3, 4K Stogram, 4K Tokkit and 4K No, the licence key for 4K Video Downloader is valid only for this I purchased a licence key for 4K Video Downloader. Please ensure you copied the linkįrom the browser correctly, and only after that press the Paste Link Usually, the tab with the upgrade offer is shown to you when you paste the You are not obliged to upgrade to Pro unless you wish to do it yourself. I purchased a personal licence, and I can't download anything because I'mĪsked to upgrade to Pro. Touch with the support team, we will check the database and fix the licence If this is the case, don't hesitate to get in Reinstallation an activation on a freshly reinstalled OS is counted as theĪctivation on a new computer. Sometimes the licence key can reach the activation limit after OS Is tracked as the activation on a new device. However, if you change parts of your computer (for example, hard disk), it OS and app reinstallations are not considered to be separate activation. Support team's email is I lose an activation if I reinstall the OS? You can contact our support team, and they will investigate your case. If you change your computer due to technical issues or if your computer hasīeen stolen, this is also counted as a separate activation. Key gets blocked, and you cannot activate it on other devices. When you have a licence activated on more than three computers, the licence What happens if I reach the activation limit? If you want to have activation on more than three computers, you can If you delete 4K Download apps from your computer, the activation is not EachĪctivation registers on a computer by attaching to the hard disk's ID. It’s technically impossible to delete or transfer activations. Now let’s get straight to your questions. Three times, you will have to acquire a new licence key to activate Premium features activated with a licence key on a computer onceĤK Download licence keys don’t have an expiration date they last a But before we begin, let’s start withĪll 4K Download licences are one-time purchases, not a Regarding the licences, fees, and activations. In this piece, we’ve gathered all frequently asked questions you might have
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